Please note we have reduced our staff numbers in the salon so appointments are limited

Our temporary opening hours are:

Monday to Friday 9am to 3pm

Every other Saturday 8am - 4pm

Please read the below before making an appointment: 

* Only one person in the shop at a time please (the only exception will be children) 

* Please keep to your drop off and collection times to avoid customers waiting outside the salon and creating a queue/gathering 

* We are building a holding pen within our reception. You will be asked to step into the pen to secure your animal, once you have left the area, we will then step in to collect your pet. 

* You will need to take home any collars, leads, harnesses and so on. This is to avoid cross-contamination as much as possible. 

* We will be misting your pets at the end of their groom with a non-toxic anti-viral spray called Leucillin. This product is designed for pets skin (including poorly skin) and kills 99.9999% of germs.

* Cash or card is accepted, however if you are paying cash, bringing the correct amount will be greatly appreciated. 

* Please ensure you follow government guidelines when travelling to us.  

* We will be operating social distancing with clients, as a result of this we won’t be able to hold doors open for you or offer help getting your pets in or out the car. We are very sorry for the inconvenience 

We are putting these steps in place in order to comply with government guidelines and open as soon as possible. These are all for your safety and the safety of staff. The summer months are coming and we want to ensure all your pets are groomed and ready for the warmer weather. If you could please comply with all of the above we would be very grateful for your cooperation - these are strange times and they call for a little extra care and consideration from us all. 
Thank you, 

The Pampered Pets family
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